Mission Statement

"To provide election services for the citizens of Orange County to ensure equal access to the election process, protect the integrity of votes, and maintain a transparent, accurate and fair process."

Vision Statement

"To ensure excellence in the administration of elections to inspire confidence and trust in the democratic process."

2026-2029 Election Administration Plan Commitments
 

Voter Education and Outreach Plan

ELECTIONS CODE Section 4005(a)(10)(I)(i)

Note: Sections cited in this document refer to the California Elections Code, unless otherwise specified.

The Voter’s Choice Act (VCA) contains extensive requirements for voter education and outreach, including the use of media, direct contact with voters, and having a community presence to educate voters regarding the provisions of the VCA. It also requires the Orange County Registrar of Voters office (OCROV) to prepare a detailed Voter Education and Outreach Plan (VEOP) that the California Secretary of State’s office must approve.

OCROV’s VEOP is provided as a separate document, and the plans are also summarized to meet the requirements of the VCA in this section of the Election Administration Plan (EAP). The VEOP may be updated as OCROV continues to receive input from the community; however, the commitments to the required elements of the plan are outlined below.

Media Usage

Use of the media that serve language minority communities, informing them of the upcoming election, and the use of a toll-free hotline

Section 4005(a)(10)(I)(i)(I)

OCROV’s plan includes using language media outlets, social media, and other communication methods to inform the public of events, provide election information, and continue to build trust with the community. Many of these events include those that serve language minority communities, and the communication is typically translated. The plan includes methods to measure the success of our campaigns and track the engagement of our users.

This is covered in Goals 1 and 5 of the VEOP.

Use of the media, informing voters of the availability and process for requesting an accessible Vote-By-Mail ballot

Section 4005(a)(10)(I)(i)(II), Section 3016.7, Section 303.3

OCROV’s plan includes using media outlets, social media, and other communication methods, including the Voter Information Guide, to inform voters on the availability of the RAVBM ballot. Additionally, OCROV’s website includes information on how to request, complete, and return the RAVBM ballot.

This is covered in Goal 5 of the VEOP.

Community Engagement

Community presence to educate voters about the provisions of the VCA

Section 4005(a)(10)(I)(i)(III)

OCROV’s plan of having a community presence to educate voters includes attending community events, targeting specific groups for outreach, and working with community groups to help identify outreach opportunities. The plan also provides specific metrics to measure the success of the plan.

This is covered in detail in Goal 1 of the VEOP.

Accessible Website Information

Information regarding accessibility on the OCROV’s website

Section 4005(a)(2)(B), Section 4005(a)(4)(D), Section 4005(a)(8)(B)(ii)

OCROV provides information regarding accessibility, including Vote Center and ballot drop box accessibility, RAVBM voting, curbside voting, and available assistance at ocvote.gov/accessibility. Additionally, the list of Vote Centers and ballot drop boxes is posted on our website in an accessible format.

OCROV periodically checks our website to identify and address accessibility concerns, implementing updates as necessary. OCROV also welcomes input from our Voting Accessibility Advisory Committee (VAAC) and incorporates their recommendations whenever feasible.

The information for requesting or using an accessible Vote-By-Mail ballot is also included in the Voter Information Guide that is mailed to all voters.

This is covered in detail in Goal 5 of the VEOP.

Identification of Language Minority Voters

Methodology used to identify language minority voters

Section 4005(a)(9)(A), Section 12303(b)

OCROV targets outreach to language minority voters by developing specific plans for languages required under subdivision (a) of Section 14201 of the California Elections Code and Section 203 of the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.).

OCROV uses its Election Management System (EMS) to review voter language preferences, including requests for translated election materials, to plan targeted outreach and education. Additionally, OCROV also regularly consults with its Language Accessibility Advisory Committee (LAAC), which provides input on how to target language minority voters.

This is covered in detail in Goal 1 of the VEOP.

Education and Public Communication of Provisions

Communication to the public, including:

Language minority communities as defined under Section 14201 and the federal Voting Rights Act

Section 4005(a)(10)(I)(i)(VI)(ia)

In preparation for this plan update, OCROV conducted individual workshops for each language required by Section 14201 of the California Elections Code and Section 203 of the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.)1. A list of workshops held during the development of this EAP can be found in Appendix A.

Additionally, OCROV has regularly scheduled meetings with the LAAC, for which more information can be found on our website at ocvote.gov/cew. OCROV also asks community groups, as trusted messengers, to share information with their constituents.

This is covered in detail in Goal 3 of the VEOP.

The disability community

Section 4005(a)(10)(I)(i)(VI)(ib)

In preparation for this plan update, OCROV conducted an individual, fully accessible, online workshop, which included an ASL interpretation. Additionally, every workshop conducted included a component on voting accessibility. A list of workshops held during the development of this EAP can be found in Appendix A.

OCROV has regularly scheduled meetings with the VAAC, for which more information can be found on our website at ocvote.gov/cew. OCROV also asks community groups, as trusted messengers, to share information with their constituents.

This is covered in detail in Goal 3 of the VEOP.

Resource Allocation

A detailed budget on how the county will spend the necessary resources on voter education and outreach

Section 4005(a)(10)(I)(i)(VII)

OCROV will continue to invest funds in staff resources, outreach materials, public service announcements, its website, and social media accounts to educate voters about how to register to vote and how to exercise their right to vote in the VCA election model. Additionally, OCROV will invest in other outreach strategies, including the use of trusted community partners, covered in detail in the VEOP.

The VEOP contains a detailed chart demonstrating what OCROV has spent on voter education and outreach during statewide elections conducted pursuant to the VCA.

Public Service Announcements (PSAs)

At least one PSA, serving voters in all languages

Section 4005(a)(10)(I)(i)(VIII), Section 4005(a)(10)(I)(i)(IX)

OCROV will fulfill these requirements by providing PSAs before each election in English, and for each language required by Section 14201 of the California Elections Code and Section 203 of the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.)1. The PSAs are provided in written format for print and audio media outlets. OCROV may also sometimes produce open-captioned, video-format PSAs for use on television outlets and social media.

The PSAs will contain information about the election, the various ways voters can cast their ballots, and OCROV’s toll-free voter assistance hotline number.

This is covered in detail in Goal 5 of the VEOP.

Direct Contacts with Voters

At least two direct contacts with voters

Section 4005(a)(10)(I)(i)(X)

OCROV has fulfilled the requirement of at least two direct contacts with voters by sending postcards to voters without an email as part of their voter registration, and by emailing the remaining voters. Please see Appendix B for a sample of postcards OCROV has sent.

Under this provision, elections officials may reduce the number of direct contacts to one after conducting six statewide elections under the VCA, but only for voters who have been registered for six elections in Orange County. Since OCROV has conducted more than six statewide elections under the VCA, OCROV has the option to send one direct contact to these voters. OCROV will evaluate the cost-effectiveness of reducing the contacts to one for these voters. If OCROV determines to make one contact for these particular voters for any given election, OCROV will allocate half the funds saved towards outreach efforts targeting historically underrepresented voters.

If the direct contact is by mail, this provision permits the OCROV to send one mail piece per mailing address, surname, and language. OCROV will comply with this minimum requirement, but may choose to send an individual mail piece to each voter for a given election.

This is covered in detail in Goal 5 of the VEOP.

Vote-By-Mail Accessibility

ELECTIONS CODE Section 4005(a)(10)(I)(ii)

VCA requires Vote-By-Mail accessibility, including the ability to mark a Vote-By-Mail ballot privately and independently.

Process for voters with disabilities to request and receive a blank or replacement accessible Vote-By-Mail ballot

Section 3016.7, Section 14282(d)

Curbside voting is available to voters with disabilities at all Vote Centers, allowing them access to receive a replacement Vote-By-Mail ballot or use a ballot-making device. Services available at the curbside are also available inside the Vote Center. Curbside voting allows voters to:

• Receive a replacement Vote-By-Mail ballot to take home.
• Receive a replacement ballot to fill out from their vehicle and return it immediately.
• Use an accessible ballot marking device from their vehicle, if needed.

All voters have the option to vote from home using a RAVBM ballot. This online tool allows voters to:

• View their ballot in an accessible format.
• Mark their ballot securely online.
• Print the completed ballot to return by mail.

The RAVBM must be returned in a ballot envelope and signed, and it is processed centrally in the same manner as other Vote-By-Mail ballots.

A voter may also have a representative obtain a replacement ballot for them if the voter completes a form authorizing the representative to do so.

Detailed accessibility information, including in-person voting and voting from home using an RAVBM, can be found at ocvote.gov/accessibility .

Addressing Disparities

ELECTIONS CODE Section 4005(a)(10)(I)(iii)

VCA requires the Secretary of State to submit a report to the Legislature within six months of each election that describes voter participation by categories of voters.

Plan for addressing voter accessibility and participation disparities identified in required reports

Section 4005(g)(1)(A)

OCROV regularly consults with our various community advisory committees, from whom we seek input on how to improve accessibility and participation from the various communities in Orange County. OCROV has the following community advisory committees:

• Community Election Working (CEW) Group – This committee meets two to four times a year and includes 20 to 30 representatives from various groups in the communities. In addition to advising OCROV on general election administration topics, the CEW serves the role of the required Voter Education and Outreach Advisory Committee.
• Voting Accessibility Advisory Committee (VAAC) – This committee meets two to four times a year and advises OCROV on accessibility issues and how to better consider the needs of voters with disabilities.
• Language Accessibility Advisory Committee (LAAC) – This committee meets two to four times a year and advises OCROV on language access issues.

The groups, consisting of the CEW, VAAC, and LAAC, represent the categories for which the Secretary of State prepares its post-election reports for the legislature. The full list of groups, including the group membership, is listed at ocvote.gov/cew.

OCROV has also been partnering with community groups, such as senior communities and disability advocates, to establish “pop-up” voting sites. These mobile “pop-up” voting sites bring voting directly to the community, providing easier access to voting. This may change and evolve in the future as OCROV measures the success of the program and receives continual input from the advisory committees.

Additionally, our VEOP addresses reaching out to all members of the community, including historically underserved members of the community.

This is covered in detail in the VEOP.
 

Vote Center Security

ELECTIONS CODE Section 4005(a)(10)(I)(iv)

OCROV employs several methods to ensure voting at Vote Centers is safe and secure.

Methods and standards to ensure security

Voting system security

Certification by the Secretary of State

Section 19200, Section 19207

Any voting system used in California must undergo a rigorous certification process with the California Secretary of State’s office. This process includes, among other measures, a source code review and penetration testing conducted by a voting systems test lab. Once the system is certified, the system and software are placed into an escrow facility. The counties receive the software for the voting system directly from the Secretary of State's office. Additionally, the software for any portion of the system that scans or tabulates ballots is reloaded before every election. For the central scan and ballot tabulation systems, this includes reimaging the computers, which involves erasing everything on them and reinstalling the software from the State’s trusted build.

More information on the voting system certification process can be found on the Secretary of State’s website at https://www.sos.ca.gov/elections/ovsta .

Procedural security

Section 15000

The procedures of how the voting system is utilized and deployed provide a layer of security to voting in the Vote Center. A few examples of the many procedural security measures include:

• Air Gap – The voting system components that include the building of the ballot, printing of on-demand ballots, ballot scanning, and tabulation are physically isolated from the internet or any outside network. The requirement for the voting system to be air-gapped is part of the certification requirements, which can be found on the Secretary of State’s website at https://www.sos.ca.gov/elections/ovsta.
• Testing – A logic and accuracy test is performed on every piece of equipment that is used for scanning and counting ballots before each election. This test includes marking test ballots for every contest in the election, scanning the test ballots, and ensuring that the test ballots are tabulated as expected.
• Chain of Custody – After the equipment is tested and before it is deployed to a Vote Center, tamper-evident, serialized security seals are placed on the equipment, which would show evidence of it being opened or utilized. Chain of custody documents accompany the equipment, and the security seals are verified by election workers daily through the voting period. Specific use procedures can be found on the Secretary of State’s website at https://www.sos.ca.gov/elections/ovsta/voting-technology-vendors/hart-intercivic.

Physical security

OCROV works with local law enforcement, including the OC Sheriff’s Department and the OC District Attorney, to ensure a quick response to any physical security issues at a Vote Center. OCROV also has supervisors in the field who can quickly respond to an incident at a Vote Center, and rapid deployment teams in vehicles strategically placed throughout the county with supplies and voting equipment.

Electronic poll books

Certification by the Secretary of State

Section 2550(b)

Electronic poll books must be tested and certified by the Secretary of State’s office prior to use in a Vote Center. The certification process ensures the equipment functions correctly and the proper security controls are in place.

Examples of the requirements include:

• All voter registration data must be encrypted both at rest and in transit.
• Must not include sensitive identifiers like the California driver’s license number or all or part of the Social Security Number.
• The electronic poll book shall not be connected to a voting system at any time.

Procedural security

OCROV also utilizes additional procedural security that is not required by regulation or legislation. One example is the use of chain of custody documents and security seals when delivering the electronic poll books to the Vote Center. OCROV also utilizes a central management system that provides the ability to remotely “wipe” or delete all the data from a device if needed.

Election Costs

ELECTIONS CODE Section 4005(a)(10)(I)(v)

VCA requires elections officials to provide cost comparisons between the elections conducted under the VCA model and the last elections conducted under the polling place precinct model.

Estimated short and long-term costs and savings compared to past similar elections

OCROV has posted cost comparison reports for all elections conducted under VCA, and the most recent election before the adoption of VCA, on our website at: https://ocvote.gov/voting/cost-comparisons-for-all-elections. OCROV will continue to update this page with cost analyses and updated information as it becomes available.

Ongoing election operating costs have increased since the County of Orange’s adoption of the VCA, which includes labor and materials. However, this is not entirely due to the VCA election model, as the California Legislature amends election statutes each year, which often adds operational requirements. The adoption of the VCA election model reduced OCROV’s capital investment in election equipment in 2019 as compared to the larger amount of equipment that would have been required if the polling place model had continued.

Vote Center and Dropoff Location Details

ELECTIONS CODE Section 4005(a)(10)(I)(vi)

VCA provides specific requirements for the number of Vote Centers and ballot dropoff locations, as well as criteria to consider when determining their locations. It also requires that the EAP address the operation of voting locations, including availability, access, security, and continuity of operations.

Number and Location Data

Total number of Vote Centers

Regular Elections

Section 4005(a)(4), Section 4005(a)(3)

Special Elections

Section 4005(b)(3), Section 4005(b)(2)

OCROV will meet the requirement of one Vote Center for every 50,000 voters for the number of 11-day Vote Centers, and the requirement of one Vote Center for every 10,000 voters for the number of 4-day Vote Centers during regular elections. OCROV will meet the requirement of one Vote Center for every 60,000 voters for the first 10 days of voting, and one Vote Center for every 30,000 voters on Election Day during special elections.

OCROV may use more voting locations than required to provide additional access or coverage.

Below is a listing of the number of Vote Centers utilized in previous elections.

* Number of active registered voters 88 days before election day.

**5-Day Vote Centers only per state order.

OCROV may also accommodate additional voting locations if requested by a city for a special stand-alone election, at an additional cost to the requesting city.

If the VCA statute is amended by California to change the required number of Vote Centers and/or the required days vote centers are operated, OCROV will adjust as needed to comply with the minimum requirements.

Total number of ballot dropoff locations

Section 4005(a)(1)(a)

OCROV will fulfill the requirements of one ballot dropoff location for every 15,000 voters with secure, permanently installed ballot drop boxes that are accessible 24 hours a day during the voting period. The security features of the ballot drop boxes are listed in Appendix F. OCROV will add permanently installed ballot drop boxes to meet the requirement if voter registration increases. If, for a specific election, OCROV is unable to meet the required number of ballot dropoff locations utilizing only these permanently installed drop boxes, OCROV will supplement them with staffed ballot dropoff locations. The hours for these staffed ballot dropoff locations will be based on the locations’ regular business hours.

OCROV, as of the adoption of this plan, has 123 permanently installed ballot drop boxes located throughout the county, most of which have been in use since 2020. Below is a listing of the number of ballot drop boxes utilized in previous elections.

* Number of active registered voters 88 days before election day.

If the VCA statute is amended by California to change the required number of ballot dropoff locations, OCROV will adjust as needed to comply with the minimum requirements.

Locations and maps of each Vote Center

Section 4005(a)(10)(B)

OCROV considers several factors when determining Vote Center locations that include the established, required selection criteria listed in Elections Code Section 4005(a)(10)(B). Also, when selecting locations, additional consideration is given to the suitability of the location to accommodate voting, including availability of parking, room size, and accessibility. Details of the suitability requirements are in Appendix C.

OCROV has also provided a list of locations and a map of the Vote Center locations used in the 2024 Presidential General Election as an example in Appendix D. Although OCROV attempts to maintain consistent use of selected Vote Centers between elections, OCROV must make changes based on availability, changes in voter registration, and other factors.

OCROV has an interactive map available on its website, displaying historical Vote Centers, current ballot drop boxes, and a “heat map” showing how areas throughout the county meet the required criteria and suitability for Vote Centers and ballot drop boxes.

Location and maps of each ballot dropoff site and its placement (inside or outside)

Section 4005(a)(10)(B), Section 4005(a)(1)(B)

OCROV has provided the current list of locations and a map of ballot drop boxes in Appendix E. The same factors used for Vote Center locations are considered when placing the ballot drop boxes, including proximity to public transportation and population centers (Section 4005(a)(10)(B)).

OCROV has an interactive map available on its website, displaying historical Vote Centers, current ballot drop boxes, and a “heat map” showing how areas throughout the county meet the required criteria and suitability for Vote Centers and ballot drop boxes.

Specific details regarding the drop boxes, including accessibility and security measures, are provided in Appendix F.

Hours of Operation

Vote Center Hours

Section 4005(a)(3)(A), Section 4005(a)(4)(A)

Vote Centers are required to be open a minimum of eight hours a day each day before Election Day, and from 7 a.m. to 8 p.m. on Election Day. Based on an analysis of voting behavior in past elections, as detailed in Appendix G, and public input received during the development of this plan, as detailed in Appendix H, OCROV has determined the hours of Vote Centers to be:

• First 10 days of voting: 10 a.m. to 6 p.m.
• Election Day: 7 a.m. to 8 p.m.

Furthermore, consideration was given to planned messaging of new hours and establishing consistency for voters. Vote Center hours are subject to change based on future Vote Center usage during voting periods. The hours of Vote Center operations will be published in the Voter Information Guide and posted on OCROV’s website at least 30 days before any election.

Hours of operation of ballot dropoff locations

Section 4005(a)(1)(B)

Orange County’s 123 permanently installed ballot drop boxes that are located throughout the county are available 24 hours a day, seven days a week, beginning 28 days before the election, thus far exceeding the requirement of being open during regular business hours, except for one, which is required to be available 12 hours a day. OCROV also exceeds the State regulations for ballot collection frequency and chain of custody, which is described in Appendix F.

Although OCROV plans to use ballot drop boxes to fulfill the minimum requirement for each election, if OCROV is unable to meet the required number of ballot dropoff locations utilizing these drop boxes, OCROV may utilize staffed ballot dropoff locations to meet the requirement. Hours of operation for the ballot drop boxes and staffed ballot dropoff locations (if needed) will be published in the Voter Information Guide and posted on OCROV’s website at least 30 days before any election.

Security and Contingency Plans

Preventing disruptions at Vote Centers and ensuring election continuity if disruptions occur

Section 4005(a)(10)(I)(vi)(VIII)

OCROV uses several measures to prevent disruptions at Vote Centers and to ensure continuity. Below are some examples of OCROV’s comprehensive plan to prevent and respond to disruptions:

• OCROV maintains a business continuity and an incident response plan to prepare for disruptions to service.
• OCROV has a Command Center, with an embedded officer from the Orange County Sheriff’s Department to respond quickly to issues reported from the field and coordinate the response with local law enforcement.
• In addition to Vote Center workers, OCROV has supervisors in the field who can quickly respond to an incident at a Vote Center.
• OCROV has rapid deployment teams in vehicles strategically placed throughout the county with supplies and voting equipment.
• OCROV has a Mobile Voting Unit ready for deployment if needed.

Election Staffing

Number of election board members

Section 4005(a)(10)(I)(vi)(IX)

To support the in-person voting process, OCROV projects it needs an average of seven election workers, or Customer Service Representatives (CSRs), per Vote Center. The general framework of staffing includes four CSRs to support voter check-in, one to act as a lead, and two to help with ballot scanning and line management. The staff is also required to support each other during lunches and breaks. The composition of the boards may vary for each Vote Center and election, as OCROV considers the type of election, historical turnout, and individual needs of the Vote Centers.

Number of bilingual election board members and languages spoken

Section 4005(a)(6)(B)(i)

OCROV determines the number of bilingual election board members (CSRs) using the location of the Vote Center and the number of voters in the precinct and adjacent precincts who have requested voting materials in the languages required under subdivision (a) of Section 14201 of the California Elections Code and Section 203 of the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.)1. Although there are no specific legal guidelines to determine the number and location of bilingual CSRs, OCROV has found this method to be effective in providing language services in their respective communities. OCROV will continue to seek input from community groups and our LAAC and may adjust the methodology in future elections based on their input. Appendix I displays the number and placement of bilingual CSRs in the most recent Presidential General Election.

Additionally, OCROV provides language support at every Vote Center through video conferencing. Every Vote Center is equipped with a device that can connect a voter with OCROV bilingual staff required under Section 203 of the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.). OCROV also provides the ability to utilize a third-party telephone language support service, which facilitates a discussion over the phone between a CSR and a voter in the languages required under subdivision (a) of Section 14201 of the California Elections Code and Section 203 of the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.).

Disability Services

General services provided, including reasonable modifications and accessible voting machines

Section 4005(a)(2)(B), Section 14282(d), Section 12280

Multiple efforts are made to ensure that Vote Centers are accessible, including the following:

• Every Vote Center undergoes a 300-point accessibility survey. Vote Centers with higher accessibility are provided preference when determining the final locations. These surveys meet and exceed the guidelines provided by the California Secretary of State.
• Modifications are made at Vote Centers, if needed, to achieve the highest possible level of accessibility.
• Vote Center CSRs are required to document, through an application that facilitates submission of photographic evidence, that necessary modifications are made each day before voting begins.
• Curbside voting is available at every Vote Center, fulfilling the requirement to provide voters the ability to vote a regular ballot outside of a voting location.
• All Vote Centers are equipped with three accessible ballot marking devices, allowing an individual to privately mark their ballot using an accessible device.
• All Vote Centers are supplied with magnifiers and signature guides.

Vote Center Design

Equipment layout and placement to protect voter privacy and ballot independence

Section 4005(a)(2)(A)(v)

OCROV creates individual layouts for each Vote Center to ensure all voting equipment is placed in a manner that allows a voter to mark their ballot independently and privately. Layouts must be sensitive to the accessibility needs of voters and are adjusted to accommodate the varying shapes and room sizes of each location. Although the general layout is consistent for all Vote Centers, the placement of voting equipment, check-in stations, and ballot scanners is adjusted to the individual room to ensure accessibility and privacy. A sample Vote Center layout is provided in Appendix J.

Voter Assistance Hotline

ELECTIONS CODE Section 4005(a)(10)(I)(vii)

The Voter’s Choice Act requires a toll-free voter assistance hotline that is available no later than 29 days before an election, which is 888-OCVOTES (888-628-6837).

Toll-free and accessible voter hotline, with language support

Section 4005(a)(10)(I)(vii)

OCROV has a toll-free accessible voter hotline which is available year-round, surpassing the requirement of being available during elections. Assistance to voters who are deaf or hard of hearing is available through an ASL interpreter provided by a third-party service when requested.

OCROV staff is available year-round and available to assist in the languages required by the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.)1. Assistance to voters in the languages required by Elections Code Section 14201 is available through a third-party translation service, which also has support available in many additional languages not required by law.

Appendix A

Flyer of EAP Community Workshops

Small Group Meetings

*All dates are in 2025

Appendix B

Sample postcards sent to voters

Appendix C

Vote Center Criteria Ranking

Suitability Matrix (Example Only)

Appendix D

List of Vote Centers locations from the 2024 Presidential General Election

Map of Vote Centers from the 2024 Presidential General Election

Appendix E

List of ballot drop box locations from the 2024 Presidential General Election

Map of ballot drop boxes from the 2024 Presidential General Election

Appendix F

Ballot drop box security and accessibility

Security features

• Heavy-duty steel construction, weighing roughly 1,000 pounds.
• All ballot drop boxes are bolted to the concrete pads they sit on. Boxes are designed so that the anchor bolts are not accessible from outside the box.
• All ballot drop boxes are equipped with a fire suppression device.
• Mail slots are designed to only fit a thin envelope, preventing unwanted objects from being placed in the box.
• Designed with no grip points that may allow forced entry. Flush locks and doors resist impact and prying.
• All points of entry will only stay shut when doors are securely locked, preventing unsecured, unattended boxes.
• All ballot drop boxes are staffed by county employees on Election Night, and are locked promptly at 8 p.m. when the voting period ends.
• Ballots are picked up regularly during the voting period in excess of State regulatory requirements by two Registrar of Voters staff, following strict chain of custody procedures.
• The ballot collection teams are managed by OCROV staff in the office at all times the teams are in the field, using radio communication and GPS location tracking. The teams are also required to submit photographic evidence that procedures are followed at each ballot drop box.

Accessibility features

• Prior to installation, all locations are surveyed to ensure they meet ADA accessibility requirements.
• Ballot drop boxes are designed for easy one-handed operation.
• Mail slots are positioned at an accessible height.
• Ballot drop boxes feature bright colors and high contrast text for visibility and legibility.
• Ballot drop boxes can be configured with a “walk-up” mail slot, a “drive-up” mail slot, or both. Drive-up mail slots are designed to be reached without needing to exit a vehicle.

Appendix G

2024 General Election – In-Person Turnout by Date

Total Hourly Turnout – First Seven Days

Total Hourly Turnout – Last Saturday to Monday

Appendix H

Election Administration Plan update: Public input process

Introduction

The Election Administration Plan (EAP) is a guiding document on how the Orange County Registrar of Voters (OCROV) conducts elections under the California Voter’s Choice Act (VCA). The EAP addresses key election administration areas, including voter education and outreach, Vote Center and ballot drop box operations, accessibility and language services, election security, and contingency planning. As part of the 2026-2029 EAP update, Orange County voters provided feedback on how elections are administered, how the community is educated about voting, and how access to voting may be improved.

Public participation is a critical part of the EAP update process. OCROV sought to gather public feedback through multiple methods, making it possible for people to participate in the way that is most convenient for them. OCROV offered multiple ways to capture public feedback, including online feedback options, small group community meetings, and community workshops.

OCROV considered the following factors when drafting the updated EAP:

• Public Input – Gathering community feedback and recommendations.
• Laws – maintaining full compliance with federal, state, and local laws.
• Budget – ensuring responsible stewardship of public funds.
• Best Practices – following effective procedures and innovation.
• Data – making data-driven decisions based on trends and analysis.

This report summarizes the community’s feedback, capturing insights gathered through all channels. This public input helped inform updates to the draft EAP.

Methods for providing feedback

Public feedback for the EAP was gathered through multiple channels to ensure broad participation. Community members shared input online, in small group meetings with community organizations, and in person at public workshops. Prior to conducting public outreach, OCROV also held a visioning meeting with members of the Community Election Working (CEW) group, Language Accessibility Advisory Committee (LAAC), and the Voting Accessibility Advisory Committee (VAAC). The visioning meeting helped identify the priority elements of the EAP for public input, which informed how the small group meetings and community workshops were designed.

Online Feedback

Members of the public could share their input by engaging with OCROV’s social media channels, by sending an email, or by completing the online Public Input Form on the EAP webpage. As of August 2025, a total of 28 comments were submitted through these online options.

Small Group Community Meetings

Beginning on June 12, 2025, OCROV held small group meetings with community stakeholders and groups with the goal of receiving direct feedback on the EAP. Meetings were held virtually and in-person and included a guided discussion on key elements of the EAP. OCROV reached out to more than 200 diverse organizations including faith-based groups, community-based organizations, and colleges and universities. Meetings were held with more than 200 individuals from 30 organizations. These meetings provided insight into the public’s understanding of the current plan and helped guide the public workshop planning.

Community Workshops

Between July 12 and August 2, 2025, OCROV hosted 15 community workshops to engage voters, community members, and organizational partners across Orange County. The series included five general workshops distributed geographically throughout the county and ten targeted workshops—including nine language-specific workshops and one virtual workshop for voters with accessibility needs.

More than 400 individuals attended, representing community-based organizations, advocacy groups, and the general public. OCROV received more than 750 individual comments through interactive stations, group discussion, sticky notes, and written workbooks.

Each general workshop featured a brief presentation introducing the EAP, followed by five interactive stations, each aligned with a priority component of the EAP identified by the community advisory groups. Attendees engaged with facilitators at each station and provided input through verbal comments, sticky notes, and written workbooks.

Language-specific and accessibility focused workshops were conducted in a guided group discussion format. Four workshops were held in the federally required languages under Voting Rights Act Section 203: Chinese, Korean, Spanish, and Vietnamese. Five additional workshops were held for state-required language communities under California Elections Code Section 14201. These workshops were conducted in English with live interpretation provided in the respective language: Farsi, Gujarati, Hindi, Japanese, and Tagalog. One virtual workshop focused on accessibility was conducted in English with ASL interpretation available.

Public Participation in Workshops

Attendance at General Workshops

Attendance at Language and Accessibility Workshops

Outreach to promote community workshops

OCROV implemented a multi-faceted outreach strategy to inform the public of opportunities to participate in the EAP process. Outreach included targeted emails, phone calls to community-based organizations, social media campaigns, field canvassing efforts, and promotion during public events. All outreach strategies, materials, and communications were provided in the required languages under federal and state law.

Details of the outreach strategies are summarized below.

• Press Release: Press release was issued to English and language media to promote the community workshops, which included translated press releases in all languages.
• Email Communication: Emails were sent to all voters who included an email address with their voter registration affidavit across the county, promoting the public workshops. Emails were also sent to all members of the public who subscribed to an EAP Update interested parties list, which was first promoted in the County Voter Information Guide for the 2024 Presidential General Election. For language-specific and accessibility-focused workshops, targeted messages were delivered to voters who had previously requested translated materials or accessible services and who had provided an email address via registration affidavit.
• Digital Outreach: A total of 72 social media posts were published to promote the workshops and encourage online feedback submissions. Translated versions of the posts were shared to reach language communities. A dedicated EAP webpage, translated into all required languages, was launched to provide instructions on how to submit feedback and participate in workshops.
• Phone Outreach: 336 direct phone calls were made to community-based organizations and individual leaders, asking them to share information with the communities they serve, including those with language and accessibility needs.
• Street Team Engagement: Over a 10-day period, 17 outreach teams visited 103 local businesses, distributing translated flyers, providing information in the required languages, and engaging directly with community members.
• Community Events: Outreach activities were conducted at nine community partner events, including the Orange County Fair. At the events, staff distributed materials, collected feedback on EAP elements, and informed the public of opportunities to participate in the EAP update process.

These combined strategies ensured that voters received information through multiple communication channels in preferred languages, expanding awareness of opportunities to participate in the EAP update process.

Summary of public feedback

The public feedback we received covered five priority elements of the EAP.

• Accessibility Services: Physical, outreach, and service-related accessibility for all voters.
• Language Access: Bilingual staffing, translated materials, and outreach to language minority communities.
• Security & Contingency Planning: Strengthening Vote Center security and emergency preparedness.
• Vote Centers & Ballot Drop Boxes: Suggestions for location, convenience, safety, and visibility.
• Outreach & Education: Strategies to inform and engage voters year-round through various communication channels.

Although outside the scope of the EAP Update process, feedback was also received on topics including voter registration file maintenance, ballot processing, the official canvass, reverting to the polling place model, and Vote-By-Mail ballot signature verification. Public input also reflected a diversity of views regarding the Voter’s Choice Act model, with both supportive and critical perspectives represented.

A summary of feedback is detailed below.

2024 Voter Experience Survey Conducted by the California Institute of Technology (Caltech)

Caltech conducted a voter experience survey regarding the 2024 Presidential General Election. The results of the survey were extensive and will be used as one of the many data points to help inform future decisions made by OCROV. During consultation with the Community Election Working Group before updating the EAP, the OCROV shared some of the results of the voter experience survey with the group. In relation to the EAP, the survey indicated that most voters choose to vote at a Vote Center or ballot drop box near their residence, which was also shared with the public during the workshops when seeking their feedback regarding Vote Center locations and hours.

The full results of the voter experience survey can be found on the OCROV website.

Appendix I

Bilingual CSRs in the 2024 Presidential General Election

Chinese

Korean

Spanish

Vietnamese

Vote Centers with bilingual CSRs in languages defined by Elections Code Section 14201

Appendix J

Vote Center Layout (Example)

Appendix K

Elections Code Reference

Section 303.3

“RAVBM system” means a mechanical, electromechanical, or electronic system and its software that is used for the sole purpose of marking an electronic Vote-By-Mail ballot for a voter who shall print the paper cast vote record to be submitted to the elections official. A RAVBM system shall not be connected to a voting system at any time.

Section 2550(b)

An electronic poll book shall not be used unless it has been certified by the Secretary of State.

Section 3016.7

The county elections official shall permit any voter to cast a ballot using a certified RAVBM system, regardless of whether the voter is a voter with disabilities or a military or overseas voter.

Section 4005(a)(1)(a)

At least two ballot dropoff locations are provided within the jurisdiction where the election is held or the number of ballot dropoff locations are fixed in a manner so that there is at least one ballot dropoff location provided for every 15,000 registered voters within the jurisdiction where the election is held, as determined on the 88th day before the day of the election, whichever results in more ballot dropoff locations. For purposes of this subparagraph, a vote center that includes an exterior ballot drop box counts only as a single ballot dropoff location. Ballot dropoff locations shall comply with the regulations adopted pursuant to subdivision (b) of Section 3025.

Section 4005(a)(1)(B)

A ballot dropoff location provided for under this section consists of a secure, accessible, and locked ballot box located as near as possible to established public transportation routes and that is able to receive voted ballots. All ballot dropoff locations shall be open at least during regular business hours beginning not less than 28 days before the day of the election, and on the day of the election. At least one ballot dropoff location shall be an accessible, secured, exterior drop box that is available for a minimum of 12 hours per day including regular business hours.

Section 4005(a)(2)(A)(v)

Vote a regular, provisional, or replacement ballot using accessible voting equipment that provides for a private and independent voting experience.

Section 4005(a)(2)(B)

Each vote center shall have at least three voting machines that are accessible to voters with disabilities.

Section 4005(a)(3)

On the day of the election, from 7 a.m. to 8 p.m., inclusive, and on each of the three days before the election, for a minimum of eight hours per day, at least one vote center is provided for every 10,000 registered voters within the jurisdiction where the election is held, as determined on the 88th day before the day of the election. At least 90 percent of the number of vote centers required by this subparagraph shall be open for all four days during the required times. Up to 10 percent of the number of vote centers required by this subparagraph may be open for less than four days if at least one vote center is provided for every 10,000 registered voters on each day.

Section 4005(a)(3)(A)

On the day of the election, from 7 a.m. to 8 p.m., inclusive, and on each of the three days before the election, for a minimum of eight hours per day, at least one vote center is provided for every 10,000 registered voters within the jurisdiction where the election is held, as determined on the 88th day before the day of the election. At least 90 percent of the number of vote centers required by this subparagraph shall be open for all four days during the required times. Up to 10 percent of the number of vote centers required by this subparagraph may be open for less than four days if at least one vote center is provided for every 10,000 registered voters on each day.

Section 4005(a)(4)

Beginning 10 days before the day of the election and continuing daily up to and including the fourth day before the election, for a minimum of eight hours per day, at least one vote center is provided for every 50,000 registered voters within the jurisdiction where the election is held, as determined on the 88th day before the day of the election.

Section 4005(a)(4)(A)

Beginning 10 days before the day of the election and continuing daily up to and including the fourth day before the election, for a minimum of eight hours per day, at least one vote center is provided for every 50,000 registered voters within the jurisdiction where the election is held, as determined on the 88th day before the day of the election.

Section 4005(a)(4)(D)

The vote centers provided under this section are equitably distributed across the county so as to afford maximally convenient options for voters and are established at accessible locations as near as possible to established public transportation routes. The vote centers shall be equipped with voting units or systems that are accessible to individuals with disabilities and that provide the same opportunity for access and participation as is provided to voters who are not disabled, including the ability to vote privately and independently in accordance with Sections 12280 and 19240.

Section 4005(a)(6)(B)(i)

If a vote center is located in, or adjacent to, a precinct, census tract, or other defined geographical subsection required to establish language requirements under subdivision (c) of Section 12303 or Section 203 of the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.), or if it is identified as needing language assistance through the public input process described in clause (ii), the county elections official shall ensure that the vote center is staffed by election board members who speak the required language. If the county elections official is unable to recruit election board members who speak the required language, alternative methods of effective language assistance shall be provided by the county elections official.

Section 4005(a)(8)(B)(ii)

A list of the ballot dropoff locations and vote centers established pursuant to this section, including the dates and hours they are open. The list shall also be posted on the internet website of the county elections official in a format that is accessible for people with disabilities pursuant to Section 11135 of the Government Code.

Section 4005(a)(9)(A)

The county elections official establishes a language accessibility advisory committee that is comprised of representatives of language minority communities. The committee shall be established and hold its first meeting before the public meeting required by clause (i) of subparagraph (A) of paragraph (10).

Section 4005(a)(10)(B)

The county elections official, when developing the draft plan for the administration of elections conducted pursuant to this section, considers, at a minimum, all of the following:
(i) Vote center and ballot dropoff location proximity to public transportation.
(ii) Vote center and ballot dropoff location proximity to communities with historically low Vote-By-Mail usage.
(iii) Vote center and ballot dropoff location proximity to population centers.
(iv) Vote center and ballot dropoff location proximity to language minority communities.
(v) Vote center and ballot dropoff location proximity to voters with disabilities.
(vi) Vote center and ballot dropoff location proximity to communities with low rates of household vehicle ownership.
(vii) Vote center and ballot dropoff location proximity to low-income communities.
(viii) Vote center and ballot dropoff location proximity to communities of eligible voters who are not registered to vote and may need access to same day voter registration.
(ix) Vote center and ballot dropoff location proximity to geographically isolated populations, including Native American reservations.
(x) Access to accessible and free parking at vote centers and ballot dropoff locations.
(xi) The distance and time a voter must travel by car or public transportation to a vote center and ballot dropoff location.
(xii) The need for alternate methods for voters with disabilities for whom Vote-By-Mail ballots are not accessible to cast a ballot.
(xiii) Traffic patterns near vote centers and ballot dropoff locations.
(xiv) The need for mobile vote centers in addition to the number of vote centers established pursuant to this section.
(xv) Vote center location on a public or private university or college campus.

Section 4005(a)(10)(I)(i)

(I) The plan for the administration of elections conducted pursuant to this section, includes all of the following:
(i) A voter education and outreach plan that is approved by the Secretary of State and that includes all of the following:
(I) A description of how the county elections official will use the media, including social media, newspapers, radio, and television that serve language minority communities for purposes of informing voters of the upcoming election and promoting the toll-free voter assistance hotline.
(II) A description of how the county elections official will use the media, including social media, newspapers, radio, and television for purposes of informing voters of the availability of a Vote-By-Mail ballot in an accessible format and the process for requesting such a ballot.
(III) A description of how the county elections official will have a community presence to educate voters regarding the provisions of this section.
(IV) A description of the accessible information that will be publicly available on the accessible internet website of the county elections official.
(V) A description of the method used by the county elections official to identify language minority voters.
(VI) A description of how the county elections official will educate and communicate the provisions of this section to the public, including:
(ia) Communities for which the county is required to provide voting materials and assistance in a language other than English under subdivision (a) of Section 14201 and the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.). The county elections official shall hold at least one bilingual voter education workshop for each language in which the county is required to provide voting materials and assistance in a language other than English under subdivision (a) of Section 14201 and the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.).
(ib) The disability community, including organizations and individuals that advocate on behalf of, or provide services to, individuals with disabilities. The county elections official shall hold at least one voter education workshop to increase accessibility and participation of eligible voters with disabilities.
(VII) A description of how the county will spend the necessary resources on voter education and outreach to ensure that voters are fully informed about the election. This description shall include information about the amount of money the county plans to spend on voter education and outreach activities under the plan, and how that compares to the amount of money spent on voter education and outreach in recent similar elections in the same jurisdiction.
(VIII) At least one public service announcement in the media, including newspapers, radio, and television, that serve English-speaking citizens for purposes of informing voters of the upcoming election and promoting the toll-free voter assistance hotline. Outreach made under this subclause shall include access for voters who are deaf or hard of hearing and voters who are blind or visually impaired.
(IX) At least one public service announcement in the media, including newspapers, radio, and television, that serve non-English-speaking citizens for each language in which the county is required to provide voting materials and assistance under subdivision (a) of Section 14201 and the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.) for purposes of informing voters of the upcoming election and promoting the toll-free voter assistance hotline.
(X) At least two direct contacts with voters for purposes of informing voters of the upcoming election and promoting the toll-free voter assistance hotline. The two direct contacts are in addition to any other required contacts, including, but not limited to, sample ballots and the delivery of Vote-By-Mail ballots.
(ia) After the first six statewide elections conducted pursuant to this section, a county elections official may make one direct contact if the county elections official does both of the following:
(Ia) Revises the plan for the administration of elections pursuant to subparagraph (G) to explain how at least half of the funds saved from not making a second direct contact will be used on targeted outreach to historically underrepresented voters.
(Ib) Spends at least half of the funds saved from not making a second direct contact on targeted outreach to historically underrepresented voters.
(ib) If direct contact is made by mail, the county elections official must mail at least one copy of each direct contact to voters with the same surname and postal address, in each language requested.
(ic) At least one direct contact shall be made with voters during an election that is conducted either in a jurisdiction with fewer than 30,000 registered voters or conducted pursuant to subdivision (b) within 30 days of a regularly scheduled statewide election.
(id) Notwithstanding sub-subclause (ia), a county elections official shall make at least two direct contacts with a voter for the first six statewide elections that the voter is registered to vote in the county.

Section 4005(a)(10)(I)(i)(I)

A description of how the county elections official will use the media, including social media, newspapers, radio, and television that serve language minority communities for purposes of informing voters of the upcoming election and promoting the toll-free voter assistance hotline.

Section 4005(a)(10)(I)(i)(II)

A description of how the county elections official will use the media, including social media, newspapers, radio, and television for purposes of informing voters of the availability of a Vote-By-Mail ballot in an accessible format and the process for requesting such a ballot.

Section 4005(a)(10)(I)(i)(III)

A description of how the county elections official will have a community presence to educate voters regarding the provisions of this section.

Section 4005(a)(10)(I)(i)(VI)(ia)

Communities for which the county is required to provide voting materials and assistance in a language other than English under subdivision (a) of Section 14201 and the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.). The county elections official shall hold at least one bilingual voter education workshop for each language in which the county is required to provide voting materials and assistance in a language other than English under subdivision (a) of Section 14201 and the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.).

Section 4005(a)(10)(I)(i)(VI)(ib)

The disability community, including organizations and individuals that advocate on behalf of, or provide services to, individuals with disabilities. The county elections official shall hold at least one voter education workshop to increase accessibility and participation of eligible voters with disabilities.

Section 4005(a)(10)(I)(i)(VII)

A description of how the county will spend the necessary resources on voter education and outreach to ensure that voters are fully informed about the election. This description shall include information about the amount of money the county plans to spend on voter education and outreach activities under the plan, and how that compares to the amount of money spent on voter education and outreach in recent similar elections in the same jurisdiction.

Section 4005(a)(10)(I)(i)(VIII)

At least one public service announcement in the media, including newspapers, radio, and television, that serve English-speaking citizens for purposes of informing voters of the upcoming election and promoting the toll-free voter assistance hotline. Outreach made under this subclause shall include access for voters who are deaf or hard of hearing and voters who are blind or visually impaired.

Section 4005(a)(10)(I)(i)(IX)

At least one public service announcement in the media, including newspapers, radio, and television, that serve non-English-speaking citizens for each language in which the county is required to provide voting materials and assistance under subdivision (a) of Section 14201 and the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.) for purposes of informing voters of the upcoming election and promoting the toll-free voter assistance hotline.

Section 4005(a)(10)(I)(i)(X)

At least two direct contacts with voters for purposes of informing voters of the upcoming election and promoting the toll-free voter assistance hotline. The two direct contacts are in addition to any other required contacts, including, but not limited to, sample ballots and the delivery of Vote-By-Mail ballots.

Section 4005(a)(10)(I)(ii)

A description of how a voter with disabilities may request and receive a blank Vote-By-Mail ballot and, if a replacement ballot is necessary, a blank replacement ballot that a voter with disabilities can mark privately and independently.

Section 4005(a)(10)(I)(iii)

A description of how the county elections official will address significant disparities in voter accessibility and participation identified in the report required by subdivision (g).

Section 4005(a)(10)(I)(iv)

A description of the methods and standards that the county elections official will use to ensure the security of voting conducted at vote centers.

Section 4005(a)(10)(I)(v)

Information about estimated short-term and long-term costs and savings from conducting elections pursuant to this section as compared to recent similar elections in the same jurisdiction that were not conducted pursuant to this section.

Section 4005(a)(10)(I)(vi)

To the extent available at the time of publication, information on all of the following:
(I) The total number of vote centers to be established.
(II) The total number of ballot dropoff locations to be established.
(III) The location of each vote center.
(IV) The location of each ballot dropoff location and whether it is inside or outside.
(V) A map of the locations of each vote center and ballot dropoff location.
(VI) The hours of operation for each vote center.
(VII) The hours of operation for each ballot dropoff location.
(VIII) The security and contingency plans that would be implemented by the county elections official to do both of the following:
(ia) Prevent a disruption of the vote center process.
(ib) Ensure that the election is properly conducted if a disruption occurs.
(IX) The number of election board members and the number of bilingual election board members and the languages spoken.
(X) The services provided to voters with disabilities, including, but not limited to, the type and number of accessible voting machines and reasonable modifications at each vote center.
(XI) The design, layout, and placement of equipment inside each vote center that protects each voter’s right to cast a private and independent ballot.

Section 4005(a)(10)(I)(vi)(VIII)

The security and contingency plans that would be implemented by the county elections official to do both of the following:
(ia) Prevent a disruption of the vote center process.
(ib) Ensure that the election is properly conducted if a disruption occurs.

Section 4005(a)(10)(I)(vi)(IX)

The number of election board members and the number of bilingual election board members and the languages spoken.

Section 4005(a)(10)(I)(vii)

A toll-free voter assistance hotline that is accessible to voters who are deaf or hard of hearing, and that is maintained by the county elections official that is operational no later than 29 days before the day of the election until 5 p.m. on the day after the election. The toll-free voter assistance hotline shall provide assistance to voters in all languages in which the county is required to provide voting materials and assistance under subdivision (a) of Section 14201 and the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.).

Section 4005(b)(2)

On the day of the election, from 7 a.m. to 8 p.m., inclusive, at least one vote center is provided for every 30,000 registered voters. If the jurisdiction is not wholly contained within the county, the county elections official shall make a reasonable effort to establish a vote center within the jurisdiction where the special election is held.

Section 4005(b)(3)

Not less than 10 days before the day of the election, for a minimum of eight hours per day, at least one vote center is provided for every 60,000 registered voters. If the jurisdiction is not wholly contained within the county, the county elections official shall make a reasonable effort to establish a vote center within the jurisdiction where the special election is held.

Section 4005(g)(1)(A)

Within six months of each election conducted pursuant to this section, the Secretary of State shall submit a final report to the Legislature on all of the following information by categories of race, ethnicity, language preference, age, gender, disability, permanent Vote-By-Mail status, historical polling place voters, political party affiliation, and language minorities as it relates to the languages required under subdivision (a) of Section 14201 and Section 203 of the federal Voting Rights Act of 1965 (52 U.S.C. Sec. 10101 et seq.):
(i) Voter turnout.
(ii) Voter registration.
(iii) Ballot rejection rates.
(iv) Reasons for ballot rejection.
(v) Provisional ballot use.
(vi) Accessible Vote-By-Mail ballot use.
(vii) The number of votes cast at each vote center.
(viii) The number of ballots returned at ballot dropoff locations.
(ix) The number of ballots returned by mail.
(x) The number of persons who registered to vote at a vote center.
(xi) Instances of voter fraud.
(xii) Any other problems that became known to the county elections official or the Secretary of State during the election or canvass.

Section 12280

When designating polling places, the elections official shall undertake necessary measures in the locating of polling places to ensure that polling places meet the guidelines promulgated by the Secretary of State for accessibility by the physically handicapped.

Section 12303(b)

It is the intent of the Legislature that non-English-speaking citizens, like all other citizens, should be encouraged to vote. Therefore, appropriate efforts should be made to minimize obstacles to non-English-speaking citizens voting without assistance.

Section 14282(d)

(1) A voter with a disability may appear outside the polling place and vote a regular ballot. The person may vote the ballot in a place that is as near as possible to the polling place and that is accessible to people with disabilities. A precinct board member shall take a regular ballot or ballot marking device to that person, qualify that person to vote, and return the voted ballot to the polling place.
(2) A precinct board member may satisfy paragraph (1) by only bringing a regular ballot outside to the voter if the county does not have the capability to bring the ballot marking device outside of the polling place.
(3) Signage shall be posted outside the polling place and adjacent to the area where the voter may appear to vote indicating that the option is available for a voter with a disability to vote there. The polling place shall establish a method for a voter with a disability to contact a precinct board member in order to vote outside the polling place, such as a posted phone number, doorbell device, or the stationing of a precinct board member outside the polling place.

Section 15000

No later than seven days prior to any election conducted pursuant to this code, the elections official shall conduct a test or series of tests to ensure that every device used to tabulate ballots accurately records each vote. The exact methods employed in this test shall conform to the voting procedures for the specific voting systems, as adopted by the Secretary of State.

Section 19200

The Secretary of State shall not approve any voting system, or part of a voting system, unless it fulfills the requirements of this code and the regulations of the Secretary of State.

Section 19207

The governing board may adopt for use at elections any kind of voting system, any combination of voting systems, or any combination of a voting system and paper ballots, provided that the voting system or systems involved have been certified or conditionally approved by the Secretary of State or specifically authorized by law pursuant to Section 19209.